Job descriptionJob description Zaazen Wellness is a wellness studio offering thoughtfully designed group classes and personalized therapies to support physical emotional and mental well-being We re on a mission to create a welcoming space where every individual feels seen supported and inspired on their journey to better health Role Overview We are looking for a warm energetic and organized Front Office cum sales manager to be the first point of contact for our clients and play a pivotal role in nurturing relationships driving bookings and ensuring smooth studio operations This role blends hospitality customer care and sales ideal for someone who thrives in people-first environments Key Responsibilities Customer Relations Greet all clients and visitors with warmth and professionalism Assist with inquiries about classes therapies packages and schedules in person via phone WhatsApp or email Manage class bookings cancellations and waitlists using the studio s software or booking system Build rapport with clients and maintain a regular follow-up system to ensure retention and satisfaction Handle client feedback and escalate issues to the Studio Manager when needed Sales Conversions Actively pitch and upsell class packages therapy sessions and studio promotions Convert walk-ins and trial clients into regulars through thoughtful conversations Track leads and maintain a conversion funnel report for new inquiries Collaborate with the marketing team for client engagement campaigns and referrals Front Desk Operations Ensure the front desk and reception area are clean organized and aligned with the studio s aesthetic Manage daily attendance class rosters and instructor schedules Handle cash and digital transactions maintain daily sales and payment records Coordinate with therapists instructors and cleaning staff to maintain studio flow Requirements Excellent communication and interpersonal skills Comfortable using booking systems WhatsApp Business Google Sheets and POS platforms Organized proactive and able to multitask Passionate about wellness healing or holistic living bonus Application process Contact Akanksha (phone hidden) only on WhatsApp text Eligibility 3-5years of experience in front office customer service or sales roles wellness fitness spa or hospitality sectors preferred Job Type Full-time Only female candidates can apply for the job Work Location In person Job Type Full-time Pay 50 000 00 - 60 000 00 per month Work Location In person Job Type Full time Pay 40 000 00 - 60 000 00 per month Work Location In person

📌 Leisure And Spa Manager (New Delhi)
🏢 adriyana solutions
📍 New Delhi