The Calling Content Creator Executive will handle all patient-related calling activities daily calls follow-ups lead conversion while also creating engaging digital content for the hospital s social media website and marketing campaigns This role requires excellent communication skills patient-handling ethics and creativity in content development Key Responsibilities1 Calling Responsibilities Daily Calls Make daily outbound calls to new inquiries and walk-in patients Provide transparent information about hospital services doctors treatments timings and pricing Maintain call logs and update CRM or Excel sheets regularly Follow-Up Calls Follow up with patients who booked appointments but have not visited Ensure post-treatment follow-ups to check patient recovery and satisfaction Gather patient feedback and escalate concerns if needed Lead Calls Lead Management Contact leads generated from ads social media website forms and WhatsApp Convert leads into appointments through effective communication and nurturing Track lead stages and ensure high conversion rates 2 Content Creation Responsibilities Social Media Content Create posts reels stories and promotional content for platforms like Instagram Facebook and YouTube Write captions doctor quotes patient success stories and educational posts about eye care Video Photo Content Assist in shooting patient testimonial videos OPD BTS content and doctor interview clips Basic editing of photos videos using Canva Cap Cut etc Website Offline Content Write blogs FAQs service descriptions for the hospital website Create brochures posters appointment reminder cards and WhatsApp creatives Required Skills Excellent Hindi English communication Confident phone-handling patient interaction skills Basic knowledge of eye treatments training will be provided Content writing creative thinking abilities Basic editing and social media management skills Qualifications Minimum Graduate Any field Experience 0-3 years in calling tele-counselling or content creation freshers may apply Healthcare experience is a plus Performance Metrics Daily call targets achieved Lead-to-appointment conversion rate Content consistency and quality Patient satisfaction feedback Job Type Full-time Pay 10 000 00 - 12 000 00 per month Work Location In person