This role manages the full collections cycle ensuring customer payments are received on time and correctly applied in SAP and Blackline You will follow up on overdue balances resolve outstanding debits credits identify root-cause issues and work closely with customers and internal teams to minimise overdue debt Key Responsibilities Collect customer payments on time using calls emails statements and dunning letters Proactively identify issues and prioritise high-risk accounts Match payments to invoices and explicit outstanding account items Keep reconciliations accurate and complete monthly write-offs where needed Resolve disputes handle customer queries and manage complaints Support continuous process improvements Skills Experience 4 years in AR collections credit control preferred Experience with SAP Blackline or similar tools good Excel skills Strong communication negotiation and relationship-building abilities Able to multitask under pressure and maintain high quality work Interested candidates can share their resumes on jesal acme-services in Job Types Full-time Permanent Pay 500 000 00 - 700 000 00 per year Benefits Health insurance Provident Fund Work from home Work Location In person