Job Title Customer Support Executive Location Bangalore India Sarjapur Marathahalli Area We are seeking a dynamic and experienced Customer Support Executive to join our team in Bangalore The ideal candidate will have a strong background in inbound and outbound sales international customer support and managing High Net Worth Individual HNI clients This role requires excellent communication skills a customer-centric approach and the ability to handle complex client requirements with professionalism and efficiency Key Responsibilities - Handle inbound and outbound sales calls to engage and support customers effectively - Provide exceptional international customer support addressing queries and resolving issues promptly - Manage and nurture relationships with High Net Worth Individual HNI clients ensuring personalized service and satisfaction - Understand customer needs and offer appropriate solutions to enhance customer experience and drive sales - Maintain accurate records of customer interactions transactions and feedback - Collaborate with internal teams to ensure seamless service delivery and customer satisfaction - Identify opportunities for upselling and cross-selling products or services - Stay updated with product knowledge industry trends and customer service best practices - Handle escalations and complex customer issues with tact and professionalism Shift Timings - Shift 1 6 00 AM to 3 00 PM - Shift 2 3 00 PM to 12 00 AM Extra benefits - Meals provided during shifts - Transportation facility Pickup available at 6 00 AM or 12 00 AM - Location Bangalore Sarjapur Marathahalli Qualifications and Skills - Proven experience in inbound and outbound sales preferably in an international customer support environment - Experience in managing HNI clients is highly desirable - Excellent verbal and written communication skills in English - Strong interpersonal and relationship-building skills - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Proficient in using CRM software and MS Office applications - Customer-focused mindset with problem-solving abilities - Flexibility to work in assigned shifts Education - Bachelor s degree in Business Marketing Communications or a related field preferred What We Offer - Competitive salary and performance-based incentives - Opportunity to work with a diverse and international client base - Qualified growth and development opportunities - Supportive and collaborative work environment - Meals and transportation facilities as mentioned If you are passionate about delivering excellent customer service and have the skills to manage high-value clients we would love to hear from you Apply now to be a part of our growing team in Bangalore Job Types Full-time Permanent Pay 25 000 00 - 40 000 00 per month Benefits Health insurance Provident Fund Work Location In person