We are looking for energetic Travel Consultants to attend a large amount of inbound customer enquiries and convert them to successful check-ins You will be required to attend customer calls and describe them about our properties and convert them to bookings Also you will be responsible for payment follow-ups and booking follow-ups Your contribution will help enhance our sales and customer satisfaction Qualifications Diploma Graduates Post Graduates 0-01years of experience in the hospitality domain Excellent communication skills in English Hindi Tamil Professional fluency in English Responsibilities Manage large amounts of incoming calls Average 50 calls in a day Manage incoming service calls and social media leads Impeccable listening skills willingness to learn and ability to work well in a team setting Meticulous attention to detail Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate valid and complete information about our holiday homes Handle customer complaints provide appropriate solutions and alternatives within the time limits follow up to ensure resolution Job Types Full-time Permanent Pay 16 500 00 - 22 000 00 per month Benefits Cell phone reimbursement Food provided Health insurance Schedule Rotational shift Supplemental Pay Performance bonus Yearly bonus Ability to commute relocate Kozhikode Kerala Reliably commute or planning to relocate before starting work Required Language English Fluently Required Work Location In person
📌 Travel Consultant (Kerala)
🏢 VOYE HOMES
📍 Kerala
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