We are seeking a skilled and courteous Telephone Operator to manage internal and external communications at our hotel The ideal candidate will be the first point of contact for guests and callers ensuring prompt accurate and friendly service Key Responsibilities Answer all incoming calls promptly courteously and professionally Direct calls to appropriate departments or individuals Handle guest requests messages and wake-up calls efficiently Provide accurate information about the hotel services and local attractions Log and relay messages accurately to guests and staff Monitor emergency calls and follow hotel safety procedures Maintain confidentiality of guest and hotel information Assist with basic reservations and inquiries when required Keep the telephone area clean organized and presentable Qualifications Graduate with Previous experience in a similar role preferred Good command of English and local languages Pleasant voice and clear communication skills Ability to handle multiple calls efficiently Basic computer skills and knowledge of telephone systems Polite professional and customer-service oriented Job Types Full-time Permanent Pay 12 500 00 - 18 500 00 per month Benefits Food provided Health insurance Provident Fund Work Location In person
📌 Telephone Operator (Udaipur)
🏢 HRH Group of Hotels
📍 Udaipur
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