Role & responsibilities

- Engage with leads generated through Lead Gen Ads, CTWA journeys, Performance Marketing campaigns, BTL activations, and other marketing channels.
- Provide end-to-end assisted selling support and drive online as well as offline conversions.
- Connect with customers through calls to understand their requirements, provide personalized assistance, and guide them through their purchase journey.
- Offer personalized styling guidance for wedding wear, festive wear, and occasion wear.
- Help customers with product selection, fit, fabric details, customization options, and store services.
- Manage customer queries across marketing touchpoints and ensure a seamless brand experience.
- Maintain lead and conversion data while sharing customer insights to help optimize campaign performance.




- Collaborate closely with Marketing, CRM, and Store teams to improve customer journeys and lead conversion.

Preferred candidate profile

- 1 to 5 years of experience in Tele calling, Telesales, Assisted Sales, Customer Success, or similar customer-facing roles
- Excellent communication skills in English & Hindi
- Customer-first mindset with a polished and consultative approach
- Comfort with CRM tools, lead management, and reporting
- Solid attention to detail and follow-up discipline

If interested, please email your resume to [email protected] with the subject line: "Assisted Sales Executive".

📌 Assisted Sales Executive (Gurugram)
🏢 ABFRL
📍 Gurugram