Who we are

Mindtickle is the leading AI-powered revenue enablement platform that combines on-the-job learning and deal execution to drive behavior change and get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product.

Our commitment to innovation has also earned us the "AI-based Sales Solution of the Year" award in the 8th annual AI Breakthrough Awards program (PR Newswire), and a Gold Stevie Award for Sales and Customer Service (Mindtickle)- recognition of our dedication to both product excellence and outstanding customer support.

ABOUT THE ROLE

Mindtickle's Skilled Services team doesn't just implement technology — we help customers transform how their revenue teams learn, perform, and grow. We partner with commercial and enterprise organizations to design and deploy enablement programs that drive measurable improvements in rep performance, accelerate ramp, and create lasting behavior change.
As aProfessional Services Consultant, you'll be the expert in the room — helping customers navigate complex implementations, translate business goals into effective enablement solutions, and drive the adoption and change required to make technology stick.
You'll work with customers across commercial and enterprise segments, adapting your approach to their business priorities, organizational maturity, and level of complexity. You'll bring together consulting, project delivery, change management, data, and technology to ensure customers see meaningful value from Mindtickle — well beyond go-live.
This role is for someone who thinks beyond implementation. You care about whether the platform is adopted, whether teams are changing the way they work, whether reps are becoming more effective, and whether customers can clearly demonstrate the outcomes they've achieved.
WHAT YOU'LL DO

Implementation & Delivery

Lead customer kick-offs, define implementation strategies, and manage end-to-end deployments across commercial and enterprise accounts.

Translate customer requirements and business objectives into scalable platform solutions and implementation plans.

Advise customers on platform configuration, including user administration, content organization, reporting, analytics, and other capabilities aligned to their business context.

Build and manage launch plans in line with purchased services, timelines, dependencies, and desired business outcomes.

Own project governance and documentation, including project charters, scope, timelines, risks, dependencies, decisions, and time tracking.

Proactively identify delivery risks and dependencies,



and drive resolution across customer and internal teams.

AI Enablement & Adoption

Help customers assess their readiness for and adopt Mindtickle's AI-powered capabilities and agent-based workflows.

Develop AI adoption and rollout strategies that align with customer priorities, operating models, and enablement maturity.

Identify opportunities where AI, automation, and intelligent workflows can improve productivity, rep effectiveness, and enablement outcomes.

Translate AI opportunities into practical implementation plans, adoption strategies, and measurable success metrics.

Bring a thoughtful perspective on how AI can be embedded into broader enablement programs and workflows — beyond simply deploying new features.

Strategic Advisory & Change Management

Develop a deep understanding of each customer's business objectives and translate them into tailored enablement solutions using consulting expertise, platform capabilities, and cross-functional collaboration.

Design and execute change management strategies that drive adoption across program leaders, administrators, content authors, managers, and end users.

Help customers establish the people, processes, and governance required to independently manage and scale Mindtickle after launch.

Build trusted relationships with stakeholders at all levels, from administrators and program managers to executive sponsors, adapting your communication and engagement style to the customer's organizational maturity and complexity.

Use customer data, performance insights, and analytics to identify knowledge and skill gaps, recommend targeted enablement strategies, and define meaningful KPIs.

Facilitate strategic planning workshops, business reviews, and post-launch optimization sessions to identify opportunities for continuous improvement.

Partner closely with Customer Success, Product, Sales, and Marketing to ensure continuity of customer value throughout the customer lifecycle.

Contribute to the growth and maturity of the Professional Services practice through case studies, webinars, thought leadership, and process improvement initiatives.

WHAT WE'RE LOOKING FOR

REQUIRED

5+ years of experiencein Professional Services, implementation consulting, solutions consulting, or customer-facing SaaS delivery roles.
3+ years of experienceleading complex, cross-functional,



and global deployments in B2B SaaS environments.
Demonstrated experience drivingtechnology adoption and organizational changeacross different customer segments, from SMB/commercial to enterprise — with ownership of outcomes, not just implementation plans.
Strongexecutive presence and stakeholder management skills, with the ability to influence senior leaders and build trusted relationships at the program level.
Strong ability to translatedata, dashboards, and customer insights into strategic recommendationsand actionable decisions.
Hands-on familiarity withAI tools and technologiesfor productivity and workflow optimization.
Bachelor's degree or equivalent.

NICE TO HAVE

Knowledge ofsales enablementprinciples and the broader revenue technology ecosystem.
Experience withCRM platforms such as Salesforce or HubSpotand their integration with enablement workflows.
Background inmanagement consultingor experience applying structured problem-solving and consulting frameworks.
Experience withAI, automation, or agent-based workflowsin customer environments, including LLM-powered tools, AI agent frameworks, or AI readiness and adoption methodologies.
Our culture & accolades

As an organization, it's our priority to create a highly engaging and rewarding workplace. We offer tons of awesome perks and many opportunities for growth.

Our culture reflects our employee's globally diverse backgrounds along with our commitment to our customers, and each other, and a passion for excellence. We live up to our values, DAB, Delight your customers, Act as a Founder, and Better Together.

Mindtickle is proud to be an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work - In compliance with applicable laws, all persons hired will be required to verify identity and eligibility to work in the respective work locations and to complete the required employment eligibility verification document form upon hire.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

📌 Professional Services Consultant (Maharashtra)
🏢 Mindtickle
📍 Maharashtra