Exp- 1-2 Years (Inbound/ Outbound Exp.)
CTC- 4.5 Lac
Mode- Hybrid
Language Required- Hindi, English
Responsibilities
Handled inbound and outbound calls to address patient and customer issues efficiently.
Coordinated with doctors for appointments, responses, and follow-ups
Handled escalations professionally, ensuring quick resolution and
customer satisfaction
Key Requirements
● Great written and verbal communication skills
● Valuable listener with active problem solving skills
● Good interpersonal and analytical skills
● Quick learner and open to learning new channels or processes
● Flexible with work timings/ schedule and availability.
● Knowledge of social media platforms
● E-commerce experience is a bonus
● Freshers are more than welcome
● Multitasker with flexibility to work in different work roles.
● Basic knowledge about home interior design and products would be an added
advantage.
● Prior experience of working with CRM tools such as Freshdesk would be an added
advantage.