Role Overview:

We are looking for enthusiastic and customer-focused individuals to join our Call Center Navi Mumbai. The role involves handling customer queries, providing timely assistance, and ensuring a positive service experience across all communication channels.

Key Responsibilities:

- Respond to customer inquiries via phone, email, or chat.
- Resolve issues efficiently while maintaining high service standards.
- Update customer records and escalate complex cases when required.
- Collaborate with internal teams to ensure smooth customer interactions.
- Maintain professionalism and empathy in all communications.

Required Skills:

- Excellent verbal and written communication skills.
- Robust problem-solving and interpersonal abilities.
- Basic computer proficiency (MS Office, CRM tools).
- Ability to work in a fast-paced environment.

Qualification:

- Graduate in any discipline.
- Freshers or candidates with up to 1 year of experience in customer service preferred.

📌 Call Center Specialist (India)
🏢 Live Connections
📍 India