We are hiring a Receptionist, housekeeping staff to manage front office operations, ensure smooth guest experiences, and support daily administrative tasks.

Key Responsibilities

- Manage front office duties, including guest interaction, phone calls, coordination, and daily operational support.
- Assist with guest check-ins and check-outs, manage reservations, address guest requests, coordinate billing, and follow up on complaints.
- Maintain accurate records, prepare shift handover notes, manage booking details, and ensure effective communication with housekeeping and other operational teams.
- Represent the property professionally, demonstrating a warm, helpful, and solution-oriented approach to all guests.

Skills & Qualifications
- Prior experience in hotel front office, guest services, or reservations is preferred.
- Excellent communication skills, qualified presentation, and confidence in guest interaction.
- Basic computer proficiency; experience with Property Management Systems (PMS), reservation software, or billing systems is an advantage.
- Ability to work rotational shifts and maintain composure under pressure.

📌 Receptionist and Housekeeping Staff (Kolkata)
🏢 Kuber Residency Guest house
📍 Kolkata