Job Description Job Title: Account Manager – Sales & Customer Success
n Location: Bangalore
n Experience: 4–7/8 Years (update based on your final requirement)
n Department: Sales & Customer Success
n Reporting To: Head – Staffing
n Job Summary
n We are looking for an Account Manager to drive growth across Enterprise & Emerging (EE & EN) accounts. The role focuses on account growth, customer success, revenue expansion, and strategic client relationship management within IT Staffing and IT Services. Candidates with exposure to Go-to-Market (GTM) initiatives and the US market will be preferred.
n Key Responsibilities
n n Manage and grow Enterprise & Emerging accounts through proactive client engagement.
n Drive revenue through cross-selling, up-selling, renewals, and account expansion.
n Build and maintain CXO-level client relationships while ensuring high customer satisfaction.




n Partner with delivery and recruitment teams to ensure timely fulfillment and SLA adherence.
n Prepare account plans, forecasts, proposals, QBRs, and support RFP responses.
n Contribute to GTM initiatives and support business expansion, particularly in the US market.
n n Required Skills & Experience
n n 4–7/8 years of experience in Account Management, Client Partner, Customer Success, or Sales within IT Staffing/IT Services.
n Proven experience in account growth, revenue generation, and client retention.
n Solid understanding of IT Staffing models (Contract, C2H, Permanent, and Managed Services).
n Excellent communication, negotiation, presentation, and stakeholder management skills.
n Exposure to GTM strategy and US market is an added advantage.
n

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