If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

Job Description Summary

If you’re enthusiastic about delivering secure technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Nationwide's industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you!

As a Scrum Master, you will coach a robust, self-organized Agile Team(s) responsible for building software solutions with the best technology, processes, and tools. You will collaborate to deliver business outcomes, using appropriate software delivery practices (e.g., Scrum, Kanban, Lean) to continuously improve software delivery efficiency, and quality. You’ll play a key role in guiding delivery from idea inception to implementation and participate in user communities to learn and implement optimal practices.

Job Description

Key Responsibilities:

- Influences, coaches, and mentors team members on software delivery practices and principles.
- Removes impediments to the team’s progress; escalate obstacles requiring outside resolution. Identifies risks and issues that might have an impact on delivery and provides thought leadership, facilitation, and communication on a mitigation strategy.




- Responsible for applying secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities.
- Collaborates at the highest level to prioritize work to maximize value towards business outcomes.
- Collaborates with the Agile Team(s) to provide guidance in the areas of analysis, design, development, testing, automation, and deployment while ensuring the usage of the best capability practices.
- Guides and enables DevOps, DataOps, AI/MLOps through the adoption and refinement of software delivery practices on our most complex and strategic efforts.
- Monitors and reports on team progress and performance through enterprise and industry metrics while maintaining data quality supporting metric accuracy.
- Collaborates with senior leadership on demand and financials. Actively participates in variable staffing functions for the line.
- Facilitates team cadences on business critical, complex efforts (e.g., retrospective, daily standups, and show-and-tell meetings) to encourage collaboration, communication, and feedback within the team; promote a learning culture and challenge the team to be innovative.

Qualifications & Experience

May perform other responsibilities as assigned.

Education

Undergraduate studies in computer science, management information systems, mathematics or related field is strongly preferred.

Experience





Six years of software delivery experience including three years as a Scrum Master or similar role. Strong technical expertise in one or more Agile practices and frameworks, including Scrum, Kanban, and Lean. Plus, a technical background in Software Engineering. Three or more years working with ALM tools and Microsoft Office Suite.

Technical Skills

- Business Acumen
- CI/CD
- DevOps
- Incident Management
- Software Development Life Cycle (SDLC)
- Scrum/Agile
- Software Testing
- Technology Roadmap
- Vendor Management

Soft Skills & Attributes

- Effective communication and collaboration skills
- Strong mentoring and coaching abilities to guide teams toward self-organization and continuous improvement.
- Initiative-taking in identifying and removing blockers to team progress
- Ability to work in agile and global environments
- Demonstrated ability to coach and mentor team members and peers. Ability to manage multiple teams and lead cross team initiatives. Solid candidates will put the team first, have robust problem-solving ability, conflict resolution skills and be active in the industry. Insurance and/or financial services industry knowledge a plus.
- Other criteria, including leadership skills, competencies and experiences may take precedence.

Additional Information

Reporting Structure:

Reports to Technology Director – India or higher

Working Hours

Aligned to India business hours with flexibility for global collaboration.

Location Flexibility:

[Hybrid/Remote/In-office] with periodic in-office collaboration.

Equal Opportunity Statement

Nationwide is committed to diversity and inclusion. All qualified applicants will be considered without regard to race, gender, disability, religion, or other protected categories.

📌 Consultant, Scrum Master - India (Hyderabad)
🏢 Nationwide
📍 Hyderabad