Job Title: Client Servicing Content Specialist
Location: Mumbai, India
Experience: 5-6 years in Client Servicing and Business Development, preferably in event
content and digital films
Employment Type: Full-time

About the Role
We are looking for a Client Servicing Content Specialist to manage client relationships and
oversee the execution of high-quality video projects, with a strong focus on event content.
This role requires a balance of strategic thinking, project coordination, and creative
collaboration to ensure seamless delivery of corporate documentaries, testimonial films,
animated explainers, and other digital content.
Key Responsibilities
Client Relationship Management
 Build and maintain strong client relationships, understanding their needs and
objectives
 Act as the primary point of contact throughout the project lifecycle
 Respond promptly to client inquiries, concerns, and feedback
Project Coordination
 Collaborate with internal teams to develop proposals and quotes based on client
requirements
 Create project timelines, budgets, and production schedules
 Ensure transparent communication between clients and the production team
Requirement Analysis
 Conduct detailed discussions with clients to understand project objectives
 Provide strategic recommendations based on industry insights and audience
understanding
Project Execution
 Oversee video project execution, ensuring timely delivery and adherence to quality
standards




 Provide regular updates to clients and address any project concerns
Client Presentations
 Develop and deliver presentations to showcase creative concepts and proposed
solutions
 Incorporate client feedback and refine proposals accordingly
Quality Assurance

 Review final video content to ensure alignment with client expectations
 Continuously strive to improve project quality and overall client satisfaction
Upselling and Cross-Selling
 Identify opportunities to offer additional video services to existing clients
 Propose innovative content ideas that align with the client’s branding and marketing
strategy
Market Research
 Stay updated on industry trends and emerging video technologies to provide
innovative solutions
Financial Management
 Monitor project budgets and ensure adherence to financial guidelines
 Manage client invoicing and follow up on payments as required
Post-Project Follow-Up
 Conduct post-project evaluations to gather feedback and identify areas for
improvement

What We’re Looking For
 5-6 years of experience in client servicing and business development within the event
content and digital film industry
 Strong understanding of event-based storytelling and video production processes
 Excellent communication, presentation, and negotiation skills
 Ability to manage multiple projects and collaborate with cross-functional teams
 Proven ability to build long-term client relationships and drive business growth

📌 Client Servicing Content Specialist (Mumbai)
🏢 Laqshya Live Experiences
📍 Mumbai