Description

Key Responsibilities:

- Support WFM implementation and transformation activities across:

- Timekeeping

- Advance Scheduling

- Attendance and Accruals

- Participate in WFM testing cycles (SIT/UAT) and document defects and resolutions

- Prepare client deliverables, including processing documentation, reports, and presentations

- Assist in conducting workshops, requirement gathering sessions, and stakeholder interactions

- Support configuration activities under guidance from senior team members

Skills & Competencies:

- Strong analytical and data handling skills

- Positive communication and stakeholder interaction skills

- Strong attention to detail and problem-solving ability

Tools & Technologies:

- WFM platforms: UKG / Kronos (preferred)

- Process tools: Visio, PowerPoint

Education / Years of Work Experience:

- MBA HR or equivalent preferred

- 2+ years of experience across WFM, and time-related transformation programs

Responsibilities

Key Responsibilities:
• Support WFM client projects by applying knowledge of Timekeeping, Attendance, Leave Management, Scheduling, Accruals, and related WFM modules.
• Demonstrate functional and technical proficiency in Workforce Management and take a business driven approach to solving client challenges.
• Work as part of a global distributed team and ensure quality, timeliness, and accuracy of all deliverables.
• Assist in full lifecycle WFM activities including Discovery, Design, Configuration, Testing, Knowledge Transfer, and Deployment support.




• Prepare functional documentation, configuration workbooks, test scenarios, and issue logs.
• Drive effective communication with onsite teams and client stakeholders; ensure clarity and timely updates.
• Contribute to development of collateral, tools, templates, methodologies, and knowledge assets within the WFM practice.
• Demonstrate problem solving, analytical thinking, and attention to detail in project tasks.

Qualifications

Qualification:

- 3–5.5 years of experience working in Workforce Management across Timekeeping, Attendance, Scheduling, Accruals, Forecasting, or related modules.
- Experience in WFM testing cycles including SIT and UAT.
- Understanding data mapping, configuration documentation, and business requirement analysis.
- Strong consulting skills with the ability to manage tasks, meet deadlines, and proactively identify risks.
- Analytical abilities and working knowledge of Excel, Word, PowerPoint.
- Strong written and verbal communication skills.
- Positive attitude, customer focus, and willingness to learn.

Additional Requirements:

- Experience working with US or multi‑geo clients is an added advantage.
- Ability to seek feedback and adopt changes to improve performance.
- Acts in accordance with legal, regulatory, and internal risk management guidelines

Education / Years of Work Experience:

- MBA HR or equivalent postgraduate degree from an accredited institution preferred.
- 3–5.5 years of hands‑on experience in Workforce Management systems and processes.

📌 Associate Consultant - WFM Functional (Bengaluru)
🏢 BSR
📍 Bengaluru