Job Description We're Hiring | Associate – Finance Operations (Balance & Documents Collection) | upGrad
n Join the upGrad team and kick-start your career in Finance Operations!
n Role: Associate – Finance Operations (Balance & Documents Collection)
n Qualification: Graduate (Any Discipline)
n Experience: 0–3 Years
n CTC: 3.5 - 4lpa
n Working Days: 6 Days a Week
n Job Responsibilities:
n n Connect with learners to follow up on pending balance payments and required documentation.
n Collect and verify financial and academic documents from learners.
n Ensure timely closure of pending cases while maintaining high-quality customer interactions.
n Coordinate with internal stakeholders to resolve learner queries efficiently.




n Maintain accurate records and update relevant systems with case details.
n Meet daily productivity and quality targets while ensuring a seamless learner experience.
n n Required Skills:
n n Excellent communication skills in Hindi & English.
n For South India locations, proficiency in the respective local language is mandatory.
n Good negotiation and follow-up skills.
n Basic knowledge of MS Excel and Microsoft Office.
n Strong attention to detail and problem-solving ability.
n Ability to work in a fast-paced setting.
n n Interested candidates can share their updated resume at:

📌 Finance Associate (Bengaluru)
🏢 upGrad
📍 Bengaluru