About Our Client A leading OEM in the automotive industry, located in Haryana. Currently heavily investing into EV and known for its innovation and agile work culture.

- Oversee after-sales services across the zone.

- Work with service teams to improve customer satisfaction.
- Ensure service centres meet performance standards.
- Handle customer feedback and resolve issues promptly.
- Monitor and manage operational budgets.
- Develop strategies to enhance after-sales processes.
- Train and guide service teams for better efficiency.
- Coordinate with other departments to meet business goals.

The Successful Applicant

We're looking for someone who has:

- Experience in after-sales operations, preferably in the automotive industry.
- Strong leadership and team management skills.
- Ability to analyse data and improve processes.
- Good communication and problem-solving abilities.
- Confidence with operational and budget management. What's on Offer - A competitive compensation package - Opportunity to lead after-sales operations for one of the top passenger cars OEM in India

📌 Zonal Service Head ( Aftersales ) (Mumbai)
🏢 Michael Page
📍 Mumbai