Summary: We are looking for a high-performing City Head to lead our Upselling Sales function in the city. The role involves driving revenue growth from our existing customer base through effective upselling strategies, managing a team of Area Sales Managers (ASMs) and Relationship Managers (RMs), and ensuring all performance targets are consistently achieved.

Eligibility Criteria: Two-Wheeler along with Driving License

Laptop for Client Demo Roles and Responsibilities: Team Management:

Lead, mentor, and manage a team of ASMs and RMs in the city.

Ensure each team member meets their targets and follows the sales process.

Conduct daily/weekly reviews to track performance, productivity, and pipeline health.

Foster a high-performance culture and accountability across the team.

Revenue & Target Achievement:

Own the city’s monthly upselling revenue targets and deliver consistent growth.

Drive adoption and increased usage of all VAS offerings across the existing customer base.

Strategically push higher-value plans and services to increase average revenue per customer.

Sales Strategy Execution





Create and implement city-level sales plans based on company objectives.

Monitor market trends, customer feedback, and competitor activity to fine-tune strategy.

Collaborate with marketing and product teams to run city-specific campaigns.

Process & Reporting:

Ensure 100% CRM compliance and data hygiene.

Share daily/weekly performance reports with leadership.

Conduct regular field visits to support ASMs & RMs and ensure on-ground alignment.

Customer Success & Retention:

Work closely with the support and operations team to ensure existing clients are satisfied.

Help resolve escalated customer issues and ensure long-term retention.

Additional Qualification and Skills: Bachelor's degree is preferred .

Skilled experience of 6-9 years in Sales.

Problem-solving attitude

Customer-oriented mindset

Knowledge of customer relationship management (CRM) practices

Influencing Skills

Presentability is required

Fluent in communication

📌 Upselling - City Head (Chandigarh)
🏢 Petpooja
📍 Chandigarh