12 Aug
|
Volercars
|
Hyderabad
12 Aug
Volercars
Hyderabad
Company Description Volercars provides employee transportation services (ETS) to IT/ITeS organizations, large corporates, and multinational companies across major cities in India. The company offers end-to-end home-to-office-to-home transportation solutions supported by 24/7 customer service and dedicated location teams.
Volercars operates a pooled fleet of over 2,000 verified vehicles and chauffeur-drivers, including small cars, sedans, SUVs, electric vehicles, buses, and tempo travellers. The company focuses on safe, reliable, and efficient transport operations tailored to diverse corporate needs. Team members join a growing organization committed to service excellence and operational discipline in corporate mobility.
Role Description The Transport Manager role at Volercars is a full-time, on-site position based in Delhi, India. The person in this role oversees daily transport operations, including scheduling, routing, and deployment of vehicles to meet client service level agreements.
Responsibilities include coordinating with drivers and location teams, monitoring fleet utilization, ensuring compliance with safety and regulatory standards, and resolving operational issues promptly.
The Transport
Manager works closely with client representatives and internal stakeholders to handle queries, manage escalations,
and maintain high customer satisfaction. The role also involves tracking key performance metrics, optimizing costs, supporting implementation of process improvements, and ensuring accurate documentation and reporting for transport activities.
Qualifications
- Candidates should possess strong Operations Management skills, including planning, process coordination, and performance monitoring.
- Candidates should possess Transportation Management capabilities, such as route planning, scheduling, and adherence to regulatory and safety norms.
- Candidates should possess Fleet Management skills, including vehicle allocation, utilization tracking, maintenance coordination, and driver oversight.
- Candidates should possess Customer Service and Communication skills to handle client interactions, address queries, manage escalations, and collaborate with internal teams.
- Relevant qualifications such as a bachelor’s degree in logistics, operations, business management, or a related field; experience in corporate transport or logistics; proficiency with MS Excel and transport management software; robust problem-solving abilities; and willingness to work in rotational shifts or extended hours when required.
📌 Transport Manager (Hyderabad)
🏢 Volercars
📍 Hyderabad