Description We are looking for detail-oriented Operations Associates on fixed tenure to join our Supply Chain Inbound Operations team on a 5-day rotational shift (inclusive of weekends). This is a contractual role. Key Responsibilities: Inbound Flow Management: Coordinate between Supply chain, Line haul/Surface, scheduling teams, and site operations to ensure uninterrupted inbound flow at the fulfillment center. Real-time Issue Resolution: Identify and solve supply chain-related issues in real time by engaging the right stakeholders and driving quick resolution. Proactive Issue Identification: Monitor inbound operations flow, anticipate potential bottlenecks or disruptions, and highlight them to respective teams before they escalate. Scheduling & Planning Support: Resolve queries and blockers faced by the site ops team to ensure scheduling and inbound operations run as per plan. Dwell Monitoring: Track unloading dwell times, flag deviations, and coordinate corrective actions to minimize vehicle turnaround time. Exception & Contingency Handling: Manage exception scenarios (e.g., scheduling failures, capacity constraints, unplanned surges) and drive contingency plans to maintain operational continuity. Stakeholder Communication: Maintain explicit and timely communication with carriers, NOC, and internal teams to keep all teams aligned. Collaborate with cross-functional teams (warehouse ops, transportation, planning, category) to resolve execution bottlenecks Basic Requirement: 1+ yrs of experience in supply chain, logistics, or warehouse operations and FC Inbound Operations. Strong proficiency in MS Excel and data reporting Ability to work in a quick-paced,



shift-based environment including weekends Good communication skills and attention to detail Detail-Oriented Executor: Strong attention to detail with the ability to manage day-to-day operational tasks accurately and consistently. Curious Problem Solver: Eagerness to dive into data, ask the right questions, and identify the root cause of operational issues - even with limited prior experience. Collaborative Team Player: Ability to work effectively with cross-functional teams, communicate clearly, and follow through on commitments. Willingness to Learn: Openness to developing new skills in supply chain operations, data analysis, and process improvement in a fast-paced environment. Results-Focused: Drive to complete assigned tasks with quality and speed, contributing meaningfully to team goals from day one. Key job responsibilities Key Responsibilities: Inbound Flow Management: Coordinate between Supply chain, Line haul/Surface, scheduling teams, and site operations to ensure uninterrupted inbound flow at the fulfillment center. Real-time Issue Resolution: Identify and solve supply chain-related issues in real time by engaging the right stakeholders and driving quick resolution. Proactive Issue Identification: Monitor inbound operations flow, anticipate potential bottlenecks or disruptions,



and highlight them to respective teams before they escalate. Scheduling & Planning Support: Resolve queries and blockers faced by the site ops team to ensure scheduling and inbound operations run as per plan. Dwell Monitoring: Track unloading dwell times, flag deviations, and coordinate corrective actions to minimize vehicle turnaround time. Exception & Contingency Handling: Manage exception scenarios (e.g., scheduling failures, capacity constraints, unplanned surges) and drive contingency plans to maintain operational continuity. Stakeholder Communication: Maintain clear and timely communication with carriers, NOC, and internal teams to keep all teams aligned. Collaborate with cross-functional teams (warehouse ops, transportation, planning, category) to resolve execution bottlenecks Basic Qualifications - Bachelor's degree - Speak, write, and read fluently in English - Experience with Microsoft Office products and applications Preferred Qualifications - Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

📌 Operations Executive (Contractual role), Inbound Supply Chain (Gurugram)
🏢 Amazon
📍 Gurugram