- Make outbound calls to potential donors, volunteers, and beneficiaries.
- Explain the NGO's mission, programs, and ongoing initiatives clearly and professionally.
- Encourage donations, volunteer participation, and community engagement.
- Maintain accurate records of calls and update the database regularly.
- Follow call scripts while adapting conversations to individual needs.
- Respond to queries and provide accurate information about NGO activities.
- Coordinate with team members to achieve fundraising and outreach goals.
- Build positive relationships with supporters and beneficiaries.
- Ensure timely follow-ups with interested individuals.
- Maintain professionalism and confidentiality during all interactions. Requirements
- Excellent verbal communication skills in English, Hindi, and Marathi.




- Strong interpersonal and customer service skills.
- Ability to communicate with empathy and professionalism.
- Basic computer knowledge and data entry skills.
- Positive organizational and time management abilities.
- Positive attitude and willingness to contribute to social causes.
- Must be based in or willing to commute to Mumbai.

Qualifications
- High School Diploma (10+2) or equivalent.
- Freshers are welcome to apply.
- Prior experience in telecalling, customer service, or fundraising is an added advantage.
- Ability to work effectively in a team environment.
- Passion for social work and community development.

📌 TELECALLING (Mumbai)
🏢 TestHiring
📍 Mumbai