Overview of Citi

Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 100 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.

Overview of the organization

The COO Enterprise Solution Engineering capability is responsible for the development of best-in-class technology platforms for Operations, including development of an integrated portfolio of Operations tools, end-to-end solution design for large scale transformation initiatives, design governance, and adoption of Generative AI solutions for driving operational efficiencies.

Role: The Engineering Senior Lead Analyst is a senior level position responsible for leading variety of Solution Architecture & Design activities including the analysis of functional requirements, evaluation of different options and presenting comparative analysis along with recommendation to senior stakeholders. Individual will apply in-depth domain knowledge of financial services to grasp all facets of the multiple dimensional business problems and develop solution options.

Individual needs to be results-oriented, innovative and motivated to drive opportunities in efficiency gains, enhanced controls and extendible scalability. This is articulated and demonstrated through various types of architectural artifacts. This high performing team designs enterprise-wide solutions for critical business needs leveraging solutions, business, technical, and data architecture.

Key stakeholders include operations teams, product teams and application development teams from different LoBs & functions within the organization. These engagements are global.

Responsibilities

Develop solution design options for enterprise-wide initiatives, evaluate the art of the possible,



and devise recommendation options across several evaluation dimensions

Serve as a technology subject matter expert for internal and external stakeholders and provide direction for all firm mandated controls and compliance initiatives, all projects within the group and in creating a technology domain roadmap

Evaluates and tests potential architecture solution designs to ensure they meet functional and non-functional requirements

Ensure that all integration of functions fulfill business goals

Define necessary system enhancements to deploy new products and process enhancements

Identify problem causality, business impact and root causes

Exhibit knowledge of how own specialty area contributes to the business and apply knowledge of competitors, products and services

Solid experience in data structures and its impact on design principles as well as proposals

Advise or mentor junior team members

Impact the solution design by influencing decisions through advice, counsel or facilitating services

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

15+ years of relevant experience in Business Architecture, Business Analysis, Solution Design, and/or Product Management role

Experience working in Financial Services or a large complex and/or global environment

Proven track record of operational process engineering, change and improvement

Strong Project / Program Management experience





Strong hands-on experience with Agile delivery, product management, and value stream methodologies

Consistently demonstrates clear and concise written and verbal communication

Comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices

Proven track record in producing high-quality project artifacts.

Demonstrated analytic & diagnostic skills

Ability to work in a matrix environment and partner with virtual teams

Ability to work independently, multi-task, and take ownership of various parts of a project or initiative

Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements

Experience of using AI tools (such as CoPliot, Devin) and Prompt Engineering

Experience in delivering Generative AI solutions (Assistants, Agentic Flows, Document Processing etc.) is a big plus

Education

Bachelor’s degree/University degree in Engineering, Finance, or equivalent experience

Master’s degree preferred

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Job Family Group: Technology

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Job Family

Systems & Engineering

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Time Type

Full time

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Most Relevant Skills Please see the requirements listed above.

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Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

📌 Technology Product Owner - Senior Vice President (Mumbai)
🏢 Citi
📍 Mumbai