We’re Hiring: Technical Support & Onboarding Associate | Blue Enigma (BluEarn Team)

Location: Noida, Delhi-NCR

Employment Type: Full time

Experience: 0–3 Years About Us

Blue Enigma is a deep-tech AI company building next-generation intelligent systems. Our product BluEarn is transforming how businesses manage and optimize operations through AI-driven automation and intelligence.

We are building the future of AI-native business infrastructure—and we’re looking for sharp, driven individuals to join us on this journey.

Role: Technical Support & Onboarding Associate

You will be the bridge between our technology and our customers—ensuring seamless onboarding, adoption, and ongoing support for BluEarn. Key Responsibilities

Lead client onboarding: setup, configuration, and initial training

Provide technical support via calls, chat, and email

Troubleshoot product issues and coordinate with engineering team

Ensure smooth product adoption and customer success

Create onboarding guides, FAQs, and support documentation





Gather feedback from users and contribute to product improvement

Maintain strong relationships with clients and ensure satisfaction Requirements

Basic understanding of SaaS products / software systems

Robust communication and problem-solving skills

Ability to understand workflows and explain technical concepts simply

Familiarity with tools like CRM, dashboards, or analytics platforms (preferred)

Startup mindset: ownership, speed, and adaptability What We Offer

Opportunity to work in a cutting-edge AI startup

High ownership and fast growth environment

Direct exposure to product, customers, and strategy

PPO and growth opportunities based on performance How to Apply

Apply via LinkedIn If you’re excited about AI, startups, and solving real-world problems—this role is for you.

#Hiring #StartupJobs #TechnicalSupport #CustomerSuccess #AIJobs #SaaS #BlueEnigma #BluEarn

📌 Technical Support Analyst (Delhi)
🏢 Blue Enigma
📍 Delhi