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Job title-P2C Senior Job purpose The P2C Team Lead is responsible for leading and monitoring a team that supports milestone-based billing, contract management, and revenue-related operations for the client. The role ensures accurate and timely execution of billing activities, compliance with contractual terms, effective management of customer contracts, and adherence to internal controls and accounting standards.

The Team

Lead acts as the primary point of contact for client stakeholders, drives process excellence, manages escalations, and ensures service delivery meets agreed performance and quality standards while supporting continuous process improvement initiatives.

Responsibilities Lead and oversee end-to-end milestone-based billing and contract management activities.

Ensure timely and accurate invoice generation in line with contractual milestones and billing schedules.

Review and approve billing transactions, reconciliations, and exception resolutions.

Manage contract lifecycle activities, including contract setup, amendments, renewals, and terminations.

Ensure compliance with contract terms, revenue recognition requirements, and accounting standards.

Monitor customer and contract master data accuracy and governance.

Drive resolution of billing, Project managers queries, and escalations.

Coordinate with Finance, Project Management, Operations, and client stakeholders.

Monitor team performance, productivity, SLA adherence, and quality metrics.

Support month-end, quarter-end, and year-end close activities.

Review and analyse billing, revenue, and contract-related reports and KPIs.





Ensure compliance with internal controls, audit requirements, SOPs, and risk management policies.

Identify process improvement, automation, and standardization opportunities.

Provide coaching, training, and performance management support to team members.

Act as the primary point of contact for client communications, governance calls, and service delivery reviews.

Drive continuous improvement initiatives to enhance operational efficiency, accuracy, and client satisfaction. Functional & Technical skills Billing milestone tracking and invoice Review

Billing validations and exception handling

Understanding of billing schedules and triggers

Contract setup, maintenance, and updates

Review of contract terms, SOWs, and amendments

Customer and contract master data maintenance

Understanding of end-to-end O2C/P2C processes

Awareness of finance and project operation dependencies

Advanced skills in Excel, reporting, KPI tracking, and process improvement initiatives. .

Required Technical skills Extensive experience in Billing

Milestone Billing, Contract Billing or Project Billing

Excellent presentation and interpersonal skills

Solid client and stakeholder management skills

Knowledge of IFRS or US GAAP and other applicable standards Qualifications & Experience BCOM/ MCom / MBA- 10 to st least 4+years of relevant domain experience.

Chartered Accountant (CA/ACCA)/Cost Accountant (CWA)/Certified Public Accountant (CPA) with at least 5+ yrs of post qualification work experience in P2C EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

📌 Tax ACR - PTC - Senior (Karnataka)
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