Chennai, Tamil Nadu

Job Summary

Accounts Payable (Invoicing & Payment)

Job Title:

Accounts Payable Executive (AP)

Experience:

2 years

Location:

Chennai

Job Summary:

We are seeking a detail-oriented Accounts Payable (AP) skilled with experience to manage invoice processing, Payment Processing, Vendor onboarding, Customer Support and Exception handling

Key Responsibilities:

Accounts Payable Operations

Process vendor invoices accurately and within defined timelines

Perform 2-way/3-way matching (PO, invoice, GRN where applicable)

Ensure proper coding of invoices (NON PO (GL, cost center, etc.)

Handle invoice discrepancies and follow up for resolution

Support payment processing as per due dates and company policies

Payment Processing

Execute domestic and international payments (ACH, WIRE, EFT, Manual Offset)

Ensure transactions are processed within defined SLAs

Verify payment instructions and supporting documentation

Transaction Validation & Controls

Perform validations on account details, beneficiary information, and transaction limits

Identify discrepancies, fraud risks, or suspicious activities

Ensure adherence to internal financial controls and compliance policies

Prepare Process Documtation and maintain or update SOPs

Stakeholder Management

Coordinate with procurement, finance, and vendors for issue resolution

Respond to vendor queries related to payments and account status

Support internal and external audits

Required Skills & Qualifications:

Bachelor’s degree in Commerce, Finance, or Accounting

2 years of experience in Accounts Payable and Vendor Master Data

Hands-on experience with ERP knowledge (JDE/Oracle/Coupa/Group Email Box)

Good understanding of invoice processing and vendor lifecycle

Knowledge of basic accounting principles





Strong attention to detail and data accuracy

Good communication and interpersonal skills

Proficiency in MS Excel

Key Competencies:

- Attention to detail

- Time management

Key Responsibilities

1.

Conduct Thorough Analysis To Identify Existing

Issues Within Business Operations, Utilizing Contact Center Operations Knowledge To Enhance Overall Efficiency.

2.

Optimize Workflows By Developing And Implementing

Solutions Tailored To Project Needs, Ensuring Alignment With Customer Service Objectives.

- Generate Detailed Reports And Comprehensive Analyses Using Analytical Tools To Inform Decision-Making And Drive Process Improvements Within The Assigned Project.

4.

Collaborate

Cross-Functionally With Various Teams To Ensure Seamless Integration Of Enhancements, Maximizing Project Outcomes And Customer Satisfaction.

- Utilize Advanced Analytical Tools And Methodologies To Continuously Monitor Performance Metrics, Suggesting Strategic Initiatives For Ongoing Optimization In Contact Center Operations.

Skill Requirements

- Proficient Understanding Of Contact Center Operations And Customer Service Processes.

2.

Strong Analytical

Skills, With The Ability To Interpret Data And Generate Actionable Insights.

3.

Excellent Written And Verbal Communication Skills For Effective Collaboration And Reporting.

4.

Familiarity With Process Mapping And Documentation

Techniques.

- Outcome-Oriented Mindset, Focused On Driving Improvements And Meeting Project Goals.

Other Requirements

1.

Certification In Customer Service Or Contact Center Management Is Optional But Valuable

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📌 Support Analyst - Customer Care (Chennai)
🏢 HCLTech
📍 Chennai