This walk-in is only for freshers (2025&2026) pass-outs!Responsibilities:Answers inquiries by clarifying desired information; researching, locating and providing information.Determines requirements by working with customersResolves problem by clarifying issues, researching and exploring answers and alternative solutions, implementing solutions, escalating unresolved problemFulfills request by clarifying desired information, completing transaction, forwarding requestGross Sell / Outcalls to customersCompetencies:Explicit communication (English/Hindi); vernacular advantageEmpathy, patience, problem solvingAttention to detail and process disciplineBasic Telephone Etiquettes and basic computer skillsAbility to write, read and speak English to suit business needAgent should be able to communicate in English, HindiDecision Making, numerical ability & logical reasoningCustomer Focus and Being Attentive.NOTE : English + Hindi fluency is mandatory

📌 Customer Service Representative (Vasanth Nagar)
🏢 TCS
📍 Vasanth Nagar