Job DescriptionJob Title: Key Account ManagerSegment: Surgical Ophthalmology (Intraocular Lens Portfolio)Division: Chain of HospitalsHQ: BangaloreCovering Area: Entire KarnatakaExperience Required: 5–10 YearsIndustry Preference: Ophthalmic-Surgical / Ophthalmic-PharmaRole Objective:A key objective of this position is to drive sales growth by retaining and expanding relationships with selected key accounts , encouraging repeat purchases and brand loyalty and increasing the usage and upgrades of current product lines and wallet share.Role & Responsibilities:Customer Relationship Management: Build and maintain solid relationships with customers to encourage repeat purchases and enhance brand loyalty.Sales Execution: Execute sales strategies to increase wallet share of existing customers by promoting upgrades and increasing usage.Product Focus: Drive sales of the current product line including Genesis, Toric, Multi-Focal and EDOF lenses.Account Management: Work on increasing wallet share in existing active accounts by identifying opportunities for upgrades and additional purchases.Lead Generation: Utilize marketing leads generated from existing active customers to drive sales and upgrades.Sales Targets: Own and achieve sales targets for existing business and upgrades.Sales Operations: Handle bundling of products, commercial selling and building customer relationships.E-commerce & Feedback: Manage e-commerce activities, collect customer feedback and implement improvements to enhance customer satisfaction.Collection & Evaluation: Oversee sales collections, upgrade evaluations and ensure timely and accurate reporting.Functional Skills Required:Sales & Marketing Expertise:



Strong knowledge of sales techniques, marketing strategies and customer relationship management.Product Knowledge: Deep understanding of the product lines and their applications in the biotech field.CRM Proficiency: Experience with CRM software and sales tools for tracking and managing customer interactions and sales activities.Analytical Skills: Ability to analyze sales data, identify trends and make data-driven decisions to improve sales performance.Behavioral Skills Required:Communication: Excellent verbal and written communication skills to effectively interact with customers and team members.Negotiation: Strong negotiation skills to close deals and secure customer loyalty.Interpersonal Skills: Ability to build and maintain positive relationships with customers and colleagues.Team Player: Ability to collaborate effectively with team members to achieve common goals.Problem-Solving: Proactive in identifying and resolving issues that may arise in the sales process.Adaptability: Flexible and adaptable to changing market conditions and customer needs.Specific Professional Competencies:Business Acumen, Customer Focus, Drive for results, Problem solving, Peer relationship, Negotiation skills, Functional/technical skills, Presentation skills, Adherence to Ethics and Values, Integrity.Important Links:Website: https://biotechhealthcare.com/LinkedIn: https://www.linkedin.com/company/biotechhealthcare/Instagram: Biotech Vision CareBiotech is an Equal Opportunity Organisation promoting diversity while ensuring no discrimination on any ground including gender, race, religion, age, sexual orientation, disability, etc.

📌 Key Account Manager (Vasanth Nagar)
🏢 Biotech Healthcare
📍 Vasanth Nagar