Skillset : SAP Service Delivery ManagerExperience : 15 - 25 YearsJob Location : BangaloreJob Description :Role SummarySAP SDM responsible for end‑to‑end delivery and governance of SAP services (AMS / Projects / Enhancements) across customer accounts. The role acts as the primary interface between client stakeholders and delivery teams , ensuring SLA adherence, service quality, operational stability, and continuous improvement .Key Skills & CompetenciesFunctional & TechnicalStrong SAP expertise (S/4HANA / ECC)Understanding of:SAP modules (SD/MM/FICO/PP etc.)SAP integrations (PI/PO, APIs, BTP)Knowledge of AMS and support modelsService ManagementITIL processes (Incident, Problem, Change, Release)SLA/KPI governance and reportingExperience in ServiceNow or similar toolsLeadership & Soft SkillsStakeholder management & CXO engagementStrong communication & presentation skillsDecision-making and problem solvingTeam leadership across global delivery modelsExperience & Qualification15 - 25 years overall experienceMinimum 5+ years in SAP SDM / Delivery Manager roleProven experience in:SAP AMS & project deliveryMulti-client / multi-geography engagementsPreferred:PMP / ITIL CertificationSAP certificationsRegards,Bala

📌 SAP Service Delivery Manager (Vasanth Nagar)
🏢 Career Soft Solutions
📍 Vasanth Nagar