12 Aug
|
LivSpace
|
Vasanth Nagar
12 Aug
LivSpace
Vasanth Nagar
Exp- 1-2 Years (Inbound/ Outbound Exp.)CTC- 4.5 LacMode- HybridLanguage Required- Hindi, EnglishResponsibilitiesHandled inbound and outbound calls to address patient and customer issues efficiently.Coordinated with doctors for appointments, responses, and follow-upsHandled escalations professionally, ensuring quick resolution andcustomer satisfactionKey Requirements● Outstanding written and verbal communication skills● Good listener with active problem solving skills● Good interpersonal and analytical skills● Quick learner and open to learning new channels or processes● Flexible with work timings/ schedule and availability.● Knowledge of social media platforms● E-commerce experience is a bonus● Freshers are more than welcome● Multitasker with flexibility to work in different work roles.● Basic knowledge about home interior design and products would be an addedadvantage.● Prior experience of working with CRM tools such as Freshdesk would be an addedadvantage.
📌 Customer Support Executive (Vasanth Nagar)
🏢 LivSpace
📍 Vasanth Nagar