We are looking for a proactive and detail-oriented professional to manage GHI, GPA, and GTLI claims, along with employee additions and deletions (endorsements) for corporate clients.
Key Responsibilities
- Handle and coordinate GHI, GPA, and GTLI claims from intimation to settlement.
- Coordinate with clients, insurance companies, and TPAs for timely claim processing.
- Manage additions and deletions (endorsements) of new joiners and exited employees.
- Ensure employee data and policy records are updated accurately and on time.
- Follow up on pending claims and endorsements and maintain proper records.
- Resolve client queries related to claims, endorsements, and policy servicing.
- Conduct and coordinate monthly meetings with clients to review claims, pending cases, and service-related issues.
- Prepare monthly MIS and reports related to claims and endorsements.
- Escalate unresolved issues to the concerned team/manager for timely resolution.
- Maintain strong and professional relationships with corporate clients.
Required Skills
- Positive knowledge of Group Health Insurance (GHI), GPA, and GTLI.
- Good communication and client-handling skills.
- Strong follow-up and coordination abilities.
- Good knowledge of MS Excel and reporting.
- Attention to detail and ability to manage multiple tasks.
- Prior experience in health insurance claims/servicing or employee benefits will be preferred.
Pay: Up to ₹25,000.00 per month
Benefits
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund