Job Title: Solution Architect – AI/ML & Cloud

Experience: 10+ Years

Location: Banaglore

Role Overview

We are seeking a Solution Architect with strong hands-on expertise in AI/ML, Big Data, and Cloud-native architectures to design and implement scalable enterprise-grade solutions. The role demands a balance of deep technical proficiency and robust stakeholder management, with exposure to cutting-edge AI platforms and enterprise CRM integrations.

Requirements

Key Responsibilities

- Design and Architect scalable AI/ML and data-driven solutions on cloud or Kubernetes (on-prem and cloud).
- Build pipeline architecture for data processing, deployment, and model delivery.
- Manage stakeholders across business and operations to ensure alignment with solution objectives.
- Collaborate with IT teams to integrate enterprise applications into the solution ecosystem.
- Work closely with developers to operationalize solutions and ensure successful deployment.
- Support multiple concurrent projects with varying business use cases and technical demands.
- Provide solution support for use cases including: o Case routing and knowledge retrieval o Agentic AI use cases (auto-actioning on cases, troubleshooting assistant)



o CRM-driven use cases such as query resolution and customer interaction assistance.

Required Skills & Experience

- 8+ years of experience as a Solution Architect or Technical Architect.
- Mandatory Skills:
- PCAI / NVIDIA AI Enterprise experience (6+ months)
- AI/ML Engineering (4+ years)
- Kubernetes (4+ years)
- Big Data & Distributed Computing (4+ years)
- Architecting scalable cloud solutions (4+ years)

Preferred Skills

o Salesforce (SFDC) or ServiceNow understanding (SFDC preferred).

o Hands-on experience with Salesforce Service Cloud or ticketing systems.

o Experience supporting CRM and AI-based automation use cases.

Certifications (Preferred)

- NVIDIA AI Certification (highly desirable).
- Cloud Certifications (AWS / Azure).

Key Attributes

- Strong problem-solving and solutioning mindset.
- Excellent communication and stakeholder management skills.
- Ability to manage end-to-end delivery across multiple projects.

Benefits

- Opportunity to work with global clients and emerging technologies

- Learning-driven culture with access to continuous upskilling

- Collaborative, inclusive, and innovative environment

- Competitive compensation and advantages

📌 Solution Architect – AI ML & Cloud (Bengaluru)
🏢 Veltris
📍 Bengaluru