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Experience: 2+ yrs

Location: Noida, Delhi

Job Type: Full-time

We are looking for a confident, well-presented, and customer-focused Front Desk Executive to manage the reception and front-office operations of a skin, hair, and aesthetic clinic. The ideal candidate will be the first point of contact for patients and visitors and should create a warm, professional, and welcoming experience.

The role requires excellent communication skills, a pleasant personality, strong organizational abilities, and the ability to manage multiple front-desk responsibilities efficiently in a healthcare environment.

Requirements Key Responsibilities

- Manage the clinic reception and serve as the first point of contact for patients and visitors
- Welcome patients and guests in a warm, professional, and courteous manner
- Handle patient inquiries through in-person interactions, phone calls, and other communication channels
- Schedule, confirm, reschedule, and coordinate patient appointments
- Maintain accurate patient and appointment records
- Coordinate with doctors, consultants, therapists, and clinic staff to ensure smooth patient flow
- Manage patient check-ins and check-outs efficiently
- Provide patients with relevant information regarding appointments, procedures, and clinic services
- Maintain a clean, organized, and professional reception area
- Handle basic administrative and front-office responsibilities
- Assist with billing, payment coordination, receipts,



and other front-desk transactions when required
- Follow clinic policies and maintain confidentiality of patient information
- Handle patient concerns professionally and escalate issues to the appropriate team when required
- Maintain daily appointment schedules and ensure timely coordination with the clinical team
- Support overall clinic operations and contribute to a positive patient experience

What Makes You a Great Fit

- 2+ years of experience in front desk, reception, customer service, or clinic administration
- Prior experience in a healthcare, dermatology, skin clinic, aesthetic clinic, wellness, cosmetology, or similar environment is preferred
- Excellent spoken and written English communication skills
- Pleasant, confident, and skilled personality with strong interpersonal skills
- Strong customer-service orientation and the ability to make patients feel comfortable and valued
- Well-groomed and professionally presented
- Strong organizational skills with the ability to manage appointments and multiple tasks simultaneously
- Comfortable interacting with patients from diverse backgrounds
- Ability to remain calm and professional while handling busy reception areas or challenging situations
- Basic computer skills and familiarity with appointment scheduling or clinic management systems
- Strong attention to detail and accuracy in maintaining records
- Reliable, punctual, and comfortable working in a patient-facing environment
- Willingness to work the required 10:00 AM-8:00 PM schedule

📌 Skin Clinic Front Desk / Health care (Delhi)
🏢 Weekday AI (YC W21)
📍 Delhi