Key Responsibilities

- Configure and customize ServiceNow applications and modules based on business requirements.
- Develop and maintain ServiceNow workflows, forms, business rules, client scripts, UI policies, and UI actions.
- Create and manage Service Catalog items, Record Producers, and Catalog Tasks.
- Develop and consume REST/SOAP APIs for integrations with third-party applications.
- Perform ServiceNow administration activities, including user management, groups, roles, and access control.
- Configure notifications, email templates, and scheduled jobs.
- Assist in incident, problem, change, request, and asset management implementations.
- Support platform upgrades, patches, and enhancements.
- Troubleshoot issues and provide timely resolutions.
- Prepare technical documentation and participate in code reviews.
- Work with cross-functional teams to understand business requirements and implement solutions.
- Follow ITIL best practices and organizational development standards.





Required Technical Skills
- Basic knowledge of the ServiceNow platform.
- Understanding of ITSM modules (Incident, Problem, Change, Request).
- Knowledge of JavaScript, HTML, and CSS.
- Familiarity with Business Rules, Client Scripts, UI Policies, UI Actions, and Script Includes.
- Basic understanding of Flow Designer and Workflow.
- Knowledge of Service Catalog and Catalog Items.
- Basic understanding of Access Control Lists (ACLs).
- Familiarity with REST APIs and SOAP Web Services.
- Basic SQL knowledge.
- Understanding of CMDB concepts.
- Knowledge of Git or version control tools is an added advantage.

If the JD aligns with your roles and responsibility share us your updated resume to [email protected] or WhatsApp (phone hidden). Looking for immediate joiner.

Note:- Interview will be face-to-face

📌 Servicenow Developer - Thane- Face-to-Face Interview (Mumbai)
🏢 3i Infotech
📍 Mumbai