Senior Team Member

Gandhinagar, India To proceed with your application, you must be at least 18 years of age.

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About Us:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

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To be used for regulated roles : Entry level individual contributor position where the incumbents key responsibilities may include operational, service, administrative, technical support, basic level reporting, call center support and reviewing/processing transactions in Operations or Support. Possesses communication, problem solving and general PC skills. Has the responsibility to ensure quality service and effective support for the assigned functions,



internal and/or external business partners and customers by following established procedures.

Receives general guidance and direction. Incumbents would be Graduates / Post Graduates with 0-18 months of work experience.

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- Review registration requests received through the R&L; request site and assign cases systematically for processing.

- Validate employee’s data and supporting documentation required for the FINRA U4 registration process.

- Identify missing, incomplete, or expired information and follow up with relevant stakeholders for timely resolution.

- Coordinate with the Disclosure team through manual email communication for review and clearance of applicable cases.

- Support onboarding of associates moving into registered roles by ensuring timely completion of registration requirements.

- Maintain accuracy while processing registration records, ensuring information is complete and aligned with process guidelines.

- Work with internal teams, LOB partners, and branch offices to resolve registration-related queries within defined timelines.

Responsibilities*

- Take ownership of assigned registration cases and ensure timely completion within defined SLA.

- Review and validate associate information, documents, and registration details with high accuracy.

- Follow up with LOB partners, branch offices, and internal teams to resolve missing or incomplete information.

- Coordinate with the Disclosure team for review, clarification, and clearance of applicable cases.

- Maintain focus on quality and deliver error-free processing with strong attention to detail.

- Track pending items and proactively escalate delays, exceptions, or process gaps to the appropriate team.

- Ensure all activities are performed in line with process guidelines, regulatory requirements, and internal controls.

Requirements*

- Education* Any Graduate

- Certifications If Any NA

- Experience Range* 18 to 48 Months

- Mandatory skills*

1. Experienced individual with good logical reasoning skills

2.Strong written & analytical skills with great attention to details

3.Communication skills - verbal

1. Email interpretation

2. Excellent interpersonal skills, positive attitude, team-player

6.Willingness to learn and adapt to changes.
- 1. Knowledge of Wealth Management and Investment Products, Work under pressure

Desired skills* NA

Work Timings* 11:30AM to 22:30PM Window (subject to change as per business requirement)





Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

View your "Know your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf) " poster.

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company.

To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work.

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication.

However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

📌 Senior Team Member (Gandhinagar)
🏢 Bank Of America
📍 Gandhinagar