Summary

Endpoint Security Engineer plays a critical role in the delivery and support of advanced endpoint security services for our clients.

Primary

Objectives

Provide expert-level support and incident response for security platforms

Lead complex troubleshooting and configuration tasks

Collaborate with clients to tailor security policies to their needs

Maintain documentation and contribute to knowledge base development .

Main Duties / Key Accountability

Act as the subject matter expert (SME) for endpoint security too

Handle L3 escalations from Client

Configure and optimize email filtering, DLP, encryption, and threat protection policies

Conduct root cause analysis and provide detailed incident reports





Collaborate with client IT and security teams to implement best practices

Assist in onboarding recent clients and integrating endpoint security solutions

Monitor platform health and performance, ensuring SLAs are met

Support endpoint security tools (e.g., CrowdStrike, Microsoft Defender for Endpoint, Palo Alto XDR, Trellix, etc) as needed

Participate in change management and security governance processes

Provide mentorship and training to junior team member

Accept, manage and update service requests to ensure contracted Service Level Agreements are met

📌 Senior Security Engineer (Bengaluru)
🏢 NTT DATA
📍 Bengaluru