Role Overview We are looking for a high-performing Senior Manager – to lead and scale the Pathways sales function. This role will manage a team of Pathways Managers and oversee their Admissions Counsellors and Team Leads. The ideal candidate is a proven B2C sales leader with experience in managing multi-layered consultative sales teams in a fast-paced, high-ticket setting.

The Ideal

Candidate for This Role - You are a proven Sales Leader with hands-on experience in building and managing direct-to-consumer consultative sales teams.

- You have managed Sales Managers and Inside Sales teams with a minimum overall team size of 30+.
- You are comfortable selling high-ticket programs that require structured nurturing while driving urgency in closures.
- You have worked in a highly competitive sales environment and consistently delivered top performance.
- You are extremely data-driven and experienced in building, optimizing, and scaling sales processes.

What Will You Be

Doing?

- Leading and mentoring Managers, who in turn manage Admissions Counsellors and TLs.
- Driving monthly and quarterly enrolment, revenue, and collection targets across teams.
- Overseeing the complete sales lifecycle — lead management,



consultative counselling, demos, closures, and post-sales engagement.
- Monitoring overall sales pipeline health and ensuring strong funnel quality and conversion ratios.
- Reviewing performance metrics across teams (calls, demos, conversion %, revenue per head).
- Conducting regular performance reviews and implementing corrective action plans. Ensuring effective training on learner profiling, program knowledge, and closure techniques.
- Controlling attrition and building a strong performance-driven culture.
- Strengthening the positioning and effectiveness of the offering in the market.

What We Are Looking For - 5–8+ years of B2C sales experience with 4-5 years in team leadership roles.

- Experience managing Managers or large Inside Sales teams - Exposure to high-ticket consultative sales (Education/EdTech preferred).
- Strong analytical and data-driven decision-making skills.
- Excellent communication and interpersonal skills.
- Strong people orientation with leadership maturity.
- Proficiency in MS Office Suite (Outlook, Word, Excel)

📌 Senior Sales Manager - Study Abroad (Premium)- Upgrad (India)
🏢 upGrad- Study Abroad
📍 India