12 Aug
|
Jones Lang LaSalle (JLL)
|
Bengaluru
12 Aug
Jones Lang LaSalle (JLL)
Bengaluru
Job Summary
Role summary: Manage day-to-day food beverage (FB) operations to deliver strong guest experience, consistent quality, and safe, compliant service. Support cost control, vendor coordination, and team supervision to meet service and business targets.
Responsibilities
- Run daily FB operations across outlet(s), pantry/cafeteria, banquets/events (as applicable) to meet service standards and SLAs.
- Supervise front-of-house service and coordinate with kitchen/back-of-house teams for smooth delivery.
- Ensure food safety and hygiene compliance (cleanliness, storage, labeling, temperature logs, pest-control coordination).
- Monitor quality of food, beverages, presentation, and service; handle guest/client feedback and resolve issues quickly.
- Support manpower planning (rosters, attendance, deployment), on-the-job coaching, and performance monitoring.
- Oversee inventory and consumables: stock levels, receiving, storage, issue control, and wastage reduction.
- Coordinate with vendors and internal stakeholders for supplies, maintenance, and service improvements.
- Support budgeting and cost control: track daily sales/consumption (if applicable), help manage food cost and operational expenses.
- Prepare and submit reports (daily checklists, incidents, wastage, consumption, revenue/service metrics) as required.
- Ensure compliance with company policies and statutory requirements; participate in audits and inspections.
- Drive service excellence initiatives and continuous improvement (SOP adherence, training refreshers, customer satisfaction).
Skills and competencies
- Strong customer service and communication skills.
- Operational discipline, attention to detail, and hygiene mindset.
- Basic knowledge of inventory, costing, and wastage control.
- Team handling, coordination, and shift management.
- Comfortable with checklists, reporting, and MS Office/basic systems.
Qualifications and experience (typical)
- Degree/Diploma in Hotel Management, Catering, or related field preferred.
- 4-8 years of experience in FB operations (hotel/corporate dining/managed services), with at least 1-2 years in a supervisory role.
Work conditions
- Rotational shifts/weekend duty as required.
- Standing/walking for extended periods; fast-paced operational environment.
Location
In office - Bengaluru, KA
Scheduled Weekly Hours
48
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Senior Food and Beverages Executive (Bengaluru)
🏢 Jones Lang LaSalle (JLL)
📍 Bengaluru