What success looks like in this role: Data Analysis & Insight Generation

Analyze large, multi-source datasets to identify trends, correlations, and hidden relationships that aren't immediately obvious

Translate raw data patterns into actionable business insights and clear recommendations

Partner with business stakeholders to understand key questions and frame analyses that directly address them

Validate data quality and integrity, and flag anomalies or inconsistencies before they reach decision-makers

Participate in system designs from a data pipeline standpoint.

Storytelling & Executive Communication

Craft compelling, narrative-driven presentations that make complex data intuitive for non-technical audiences

Present findings and recommendations directly to Vice President and senior leadership audiences

Tailor the depth and framing of insights based on the audience — from detailed analyst reviews to concise executive summaries

Anticipate leadership questions and proactively build supporting detail into analyses and decks

Dashboarding & CRM Analytics

Design, build, and maintain interactive dashboards and reports in CRM Analytics (Tableau CRM / Einstein Analytics)

Build reusable, scalable dataflows and datasets within CRM Analytics to support ongoing reporting needs

Ensure dashboards are intuitive, visually clear, and tailored to the decision-making needs of different stakeholder groups

Maintain and optimize existing dashboards as business needs and data sources evolve You will be successful in this role if you have:

Bachelor's /Master’s degree in a quantitative field (Statistics, Computer Science) or equivalent practical experience

6+ years of experience in a data analyst, business analyst, or similar analytical role

Robust proficiency in SQL for querying and manipulating data from multiple sources

Hands-on experience building dashboards and reports in CRM Analytics (Tableau CRM / Einstein Analytics); Salesforce platform familiarity is a strong plus





Demonstrated experience with forecasting techniques and gap/variance analysis

Excellent data storytelling skills — proven ability to translate analysis into a clear narrative for senior stakeholders

Solid executive presence and communication skills, with experience presenting to senior leadership or VP-level audiences

Solid understanding of statistical concepts (trend analysis, correlation, distributions) and how to apply them to business problems

High attention to detail and a strong sense of data accuracy and integrity

Preferred Skills

Experience with additional BI/visualization tools (Tableau, Power BI, or similar)

Familiarity with Python or R for statistical analysis and modeling

Experience working within a CRM ecosystem (Salesforce Service Cloud, Data 360) and understanding of underlying data models

Exposure to predictive analytics or machine learning concepts as applied to forecasting

Experience in industries with high-volume operational data (e.g., support operations, supply chain)

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.

If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected]. US job seekers can find more information about Unisys’ EEO commitment here.

📌 Senior Data Analyst - Salesforce (Bengaluru)
🏢 Unisys
📍 Bengaluru