Hiring: D365 CE Functional Consultant – Field Service

Role: D365 CE Functional Consultant / Senior Functional Consultant

Experience: 5+ Years

Contract: 6 Months – 1 Year

Location: Remote

Shift: 10:00 AM – 7:00 PM IST

Education: B.Tech / MBA

Field Service: Mandatory

? Key Responsibilities

Gather and document business requirements from clients/prospects.

Conduct business process analysis and prepare Fit/Gap reports.

Demonstrate Microsoft Dynamics 365 CE capabilities to clients and CXO-level stakeholders.

Provide SME expertise on complex CRM business cases and recommend solutions using D365 CE, third-party tools, and customizations.

Design business processes and prepare solution approaches.

Perform high-level requirement gathering and process mapping.

Configure CRM demos and conduct product demonstrations.

Prepare implementation effort estimates.

Support data migration,



including data mapping from external systems into D365 CRM.

Conduct solution testing and support User Acceptance Testing (UAT).

Conduct end-user and administrator training.

Mentor functional team members.

Support pre-sales activities including demos, diagnostics, proposals, and solution positioning.

Advise sales teams on licensing and granule requirements.

Create customer case studies, product presentations, EDM content, and other marketing collateral.

Liaise with Microsoft CRM teams for CRM business planning.

Develop vertical solutions including business cases, requirement specifications, Statements of Direction, GTM strategies, and execution plans.

📌 SeniorCE Functional Consultant – Field Service (5+ Years) (India)
🏢 MindBrain
📍 India