About the Role:

We are seeking an experienced QA with 6+ years to 11 years to drive quality assurance efforts for Salesforce Community (Experience Cloud) applications. This role requires strong leadership, hands-on testing expertise, and effective coordination between onsite and offshore teams to ensure high-quality, scalable, and secure Salesforce solutions.

Requirements:

- Lead end-to-end QA activities for Salesforce Community (Experience Cloud) applications
- Define QA strategy, test approach, and quality metrics for projects and releases
- Review and approve test plans, test cases, and test execution results
- Perform and oversee functional, regression, integration, UAT, and smoke testing
- Provide technical guidance on testing Salesforce features:
- Experience Cloud pages and components
- Lightning components and Apex functionality
- Flows, workflows, validation rules, and automation
- Manage and coordinate onsite and offshore QA teams, ensuring alignment across time zones
- Assign tasks, track progress,



and ensure timely delivery of QA milestones
- Facilitate defect triage meetings and work closely with development and product teams
- Ensure proper defect lifecycle management and root cause analysis
- Support UAT planning and execution with business stakeholders
- Oversee release sign-offs and post-production validation
- Drive continuous improvement in QA processes, standards and best practices

Required Skills & Qualifications

- 6+ years of QA experience
- Strong hands-on experience with Salesforce Community / Experience Cloud
- Salesforce test automation experience ( Selenium or Copado)
- API and integration testing experience (Postman)
- Deep understanding of Salesforce data model, security, and automation
- Proven experience leading onsite–offshore QA teams
- Solid stakeholder management and client communication skills
- Experience working in Agile/Scrum environments

📌 Salesforce QA (Bengaluru)
🏢 HTC Global Services (India) Private
📍 Bengaluru