Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

We're looking for an enthusiastic and detail-oriented Sales Manager to join our dynamic team in Chennai, India. In this pivotal role, you'll be the driving force behind our catering and small group events business, serving as the primary point of contact for clients from initial inquiry through successful event execution. This position is ideal for a customer-focused professional who thrives in a fast-paced environment and is passionate about delivering exceptional service while achieving ambitious revenue targets.

Client Relationship Management

Serve as the primary sales contact for all catering events and small group bookings, building and maintaining strong relationships with local clients and repeat partners

Conduct site inspections, tastings, and comprehensive planning meetings to understand and exceed client expectations

Respond promptly to inquiries, prepare detailed proposals, and negotiate contracts with professionalism and transparency





Anticipate client needs and provide proactive solutions to ensure satisfaction and loyalty

Event Coordination and Execution

Plan and manage all aspects of catering events and social functions, from initial concept through post-event follow-up

Collaborate seamlessly with culinary, operations, and front office teams to ensure flawless event execution

Manage critical event details including menu customization, audiovisual requirements, room setup, and guest logistics

Monitor events on the day of execution, communicate changes efficiently, and resolve issues decisively

Sales and Revenue Management

Achieve or exceed assigned revenue targets for catering and group segments through strategic sales efforts

Identify and capitalize on upselling opportunities, including menu enhancements and premium service offerings

Prepare accurate event orders, banquet event orders (BEOs), and group resumes in a timely manner

Manage budgets, track expenses, and ensure all billing and post-event follow-up are handled promptly and accurately

Collaboration and Continuous Improvement

Represent our organization's standards of excellence and personalized service in every client interaction

Partner with the sales and revenue management teams to drive local business growth and market expansion





Contribute to departmental meetings and special projects that support operational excellence and innovation

Provide feedback and insights to help refine processes and enhance the overall client experience

Qualifications

Required Qualifications

Minimum 2 years of professional experience in catering, conference services, event management, or related hospitality field

Proven ability to manage multiple events simultaneously while maintaining exceptional attention to detail

Strong organizational, communication, and negotiation skills with the ability to build rapport with diverse clients

Proficiency in event management software systems (such as Opera, Delphi, or similar platforms)

Demonstrated sales acumen with a track record of achieving or exceeding revenue targets

High level of professionalism, integrity, and commitment to service excellence

Solid analytical and problem-solving abilities with a results-oriented mindset

Excellent time management and prioritization skills

Preferred Qualifications

Experience in luxury hospitality or upscale catering environments

Knowledge of menu planning, culinary offerings, and food and beverage operations

Familiarity with budget management and financial forecasting

Experience with proposal writing and contract negotiation

Certification in event management or hospitality sales

Proficiency with customer relationship management (CRM) systems

Bilingual capabilities (English and local language proficiency) Job-Category: Sales & Marketing

Job Type: Permanent

Job Schedule: Full time

📌 Sales Manager (Chennai)
🏢 AccorHotel
📍 Chennai