12 Aug
|
The Whispering Woods Resort
|
Thane
12 Aug
The Whispering Woods Resort
Thane
We’re Hiring: Sales & Guest Relations Executive
Whispering Woods Resort | Sets in the City We’re looking for a Sales & Guest Relations Executive who is passionate about hospitality, sales, and creating memorable guest experiences. What are we looking for :
Prior experience in sales, preferably within the hospitality industry
Good understanding and hands-on experience with OTA platforms
Excellent communication skills and confidence handling calls, emails, and chats
Solid customer-service mindset with the ability to understand and assist guests throughout their journey
Ability to handle guest queries, concerns, and complaints professionally and ensure timely resolution
Strong follow-up and relationship-building skills A proactive, positive, and solution-oriented approach
Ability to convert enquiries into bookings and contribute to overall revenue growth What you will be doing:
Handle sales enquiries across calls, emails, chats, and OTA platforms
Assist guests from the initial enquiry through booking and post-stay interactions
Coordinate with internal teams to ensure a smooth guest experience
Resolve guest concerns and ensure issues are addressed promptly
Follow up with leads and maximise booking conversions
Build strong relationships with guests and encourage repeat business
Support the resort’s overall sales and guest-relations efforts If you have a hospitality background, strong sales skills, and genuinely enjoy taking care of guests, we’d love to hear from you! ? Interested candidates can share their CV with us at
[email protected]
📌 Sales & Guest Relations Executive (Thane)
🏢 The Whispering Woods Resort
📍 Thane