Role & responsibilities

Key Responsibilities

1. Daily Restaurant Operations

- Manage the overall day-to-day operations of the restaurant.

- Ensure smooth opening, service, and closing procedures.

- Maintain high standards of food quality, service, hygiene, and cleanliness.

- Ensure the restaurant is properly staffed during all operating hours.

1. Team Management

- Recruit, train, supervise, and motivate restaurant staff.

- Prepare staff duty rosters and manage attendance.

- Monitor employee performance and conduct regular briefings.

- Handle staff discipline and resolve workplace issues professionally.

1. Customer Service

- Ensure excellent guest service and customer satisfaction.

- Handle customer complaints and resolve issues promptly.

- Collect and review customer feedback.

- Build robust relationships with regular and corporate customers.

1. Sales &
- Revenue

- Achieve daily, weekly, and monthly sales targets.

- Monitor restaurant sales and identify opportunities to increase revenue.

- Promote special offers, events, and promotional activities.

- Monitor average guest spending and table turnover.

1. Cost &
- Inventory Control

- Control food, beverage, manpower, and operational costs.

- Monitor stock levels and coordinate with the purchase/store department.

- Reduce wastage, pilferage, and unnecessary expenses.

- Conduct regular inventory and stock checks.

1.



Food Safety &
- Hygiene

- Ensure compliance with food safety and hygiene standards.

- Monitor kitchen and restaurant cleanliness.

- Ensure proper food storage, handling, and temperature control.

- Maintain required hygiene and safety records.

1. Financial &
- Administrative Duties

- Monitor daily cash handling and billing procedures.

- Verify daily sales reports and cash/card/online payment settlements.

- Maintain operational records and prepare management reports.

- Ensure proper use and maintenance of restaurant equipment.

1. Coordination

- Coordinate with the Kitchen, Purchase, Stores, HR, Accounts, and Sales teams.

- Coordinate with vendors and service providers when required.

- Support management in implementing company policies and procedures.

1. Events &
- Special Functions

- Plan and supervise private parties, corporate events, and special functions.

- Ensure proper manpower, food, service, setup, and guest handling for events.

- Coordinate with the sales team to deliver successful events.

1. Safety &
- Compliance

- Ensure compliance with company policies and statutory requirements.

- Maintain fire, safety, and emergency procedures.

- Report maintenance, safety, and operational issues to management immediately.

Preferred candidate profile

📌 Restaurant Manager (New Delhi)
🏢 ANR Foodworks LLP ( Honey u0026 Dough)
📍 New Delhi