12 Aug
|
SUGAR N SPICE - Cafe Noir
|
Bharuch
12 Aug
SUGAR N SPICE - Cafe Noir
Bharuch
Position: Restaurant Manager
Location: Bharuch, Gujarat
Industry: Hospitality / Food & Beverage
Employment Type: Full-Time
Experience: 2-5 years in restaurant or hospitality management
About the Role
We are looking for an experienced, energetic, and customer-focused Restaurant Manager to oversee the day-to-day operations of our multi-cuisine restaurant in Bharuch. The ideal candidate will have strong leadership skills, a passion for hospitality, and the ability to manage restaurant operations while ensuring excellent food quality, service standards, guest satisfaction, and profitability.
Key Responsibilities
Restaurant Operations
- Manage the complete day-to-day operations of the restaurant.
- Ensure smooth coordination between the kitchen, service, billing, housekeeping, and other departments.
- Maintain high standards of food quality, presentation, hygiene, and service.
- Ensure the restaurant is adequately staffed and operationally ready during all shifts.
- Monitor table turnover, service speed, and overall guest experience.
- Handle opening and closing procedures and ensure proper cash and operational controls.
Team Management
- Recruit, train, supervise, and motivate restaurant staff.
- Prepare staff schedules and manage attendance, leave, and shift allocation.
- Conduct regular briefings and training sessions for service and operational staff.
- Maintain discipline, grooming, punctuality, and professional conduct.
- Build a positive and high-performance team culture.
Guest Experience
- Ensure excellent customer service and maintain high guest satisfaction.
- Personally handle customer complaints, feedback, and special requests professionally.
- Develop solid relationships with regular customers and corporate/local clientele.
- Ensure a welcoming, clean, and comfortable dining environment.
Sales & Financial Management
- Monitor daily sales, expenses, food costs, and operational costs.
- Work towards achieving monthly sales and profitability targets.
- Control wastage, pilferage, and unnecessary expenses.
- Monitor inventory levels and coordinate with purchase/store teams.
- Ensure proper billing, cash handling, discounts, complimentary items, and settlements.
- Prepare and review daily/weekly/monthly operational reports.
Food & Beverage Operations
- Coordinate closely with the Chef and kitchen team to maintain consistency in food quality and portion standards.
- Monitor food preparation, storage, hygiene, and food safety practices.
- Ensure availability of menu items and communicate effectively regarding 86’d/out-of-stock items.
- Monitor customer feedback on food quality and coordinate corrective actions.
Hygiene & Compliance
- Ensure compliance with food safety, hygiene, cleanliness, and workplace safety standards.
- Maintain proper cleaning schedules and sanitation practices.
- Ensure staff follow grooming and hygiene standards.
- Maintain required operational records and documentation.
Required Skills & Qualifications
- Bachelor’s degree/diploma in Hotel Management, Hospitality, Business Management, or a related field is preferred.
- 2-5 years of relevant experience in restaurant management or hospitality.
- Experience managing a multi-cuisine restaurant will be an advantage.
- Strong knowledge of restaurant operations, service standards, inventory, and cost control.
- Excellent leadership, communication, and interpersonal skills.
- Strong problem-solving and decision-making abilities.
- Good knowledge of POS systems, MS Office, and basic restaurant reporting.
- Ability to work in a fast-paced environment and manage multiple responsibilities.
- Customer-oriented attitude with strong attention to detail.
- Fluency in English and Hindi is preferred; knowledge of Gujarati will be an advantag
Pay: ₹30,000.00 - ₹35,000.00 per month
Benefits
- Food provided
Work Location: In person
📌 Restaurant Manager( Bharuch )
🏢 SUGAR N SPICE - Cafe Noir
📍 Bharuch