- Individual Responsibilities (transactional and analytics) – daily & weekly activities of master data management and Company verifications, validation, and system updates.

- Support stakeholders with daily/weekly/monthly reports in Salesforce and build / maintain CRM dashboard.

- Tracking and reporting master data updates, audit dormant accounts and parent account / tier mappings.

- Maintain / update customers’ billing and shipping updates in QCT/Corp Oracle database.

- Ensure accurate and timely completion of activities with complete ownership and accountability.

- Working closely with HQ and global region teams with regular interaction to reviews, drive transition calls, process documentation for all activities.

- Individuals will require evening calls for reviews and transition of activities.

- Perform additional ad hoc business / sales operations activities from time to time.

Requirements

- Master’s degree in business management,



Operations, Analytics, or related experience

- 0 -1 year of relevant experience in internal ticketing & Business Operations,

- Excellent Advance Excel Skills: Salesforce certification is a plus.

- Ability to focus on details, multitasking and perform activities timely with quality output.

- Positive attitude and willingness to learn and upskills with tools – CRM, Tableau etc.

- Flexible evening calls for HQ reviews and transition calls on a regular basis.

- Strong analytical, problem solving and conceptual skills.

- Strong written and verbal communication skills.

- Versatile for evening calls (8PM – 11PM IST) for HQ reviews and business calls on regular basis and/or working in shift (2.30pm to 11.30pm) as needed.

📌 Require a Business Operations Analyst in Bangalore (Bengaluru)
🏢 TestHiring
📍 Bengaluru