Role & responsibilities:

Reception & Guest Experience:

- Welcome guests, workshop participants, and retreat attendees.
- Handle enquiries in person, over the phone, and via WhatsApp.
- Assist with bookings, check-ins, and participant support.
- Ensure every visitor has a warm, welcoming, and qualified experience.

Studio Coordination:

- Coordinate daily workshop schedules and studio activities.
- Keep the studio clean, organised, and well-presented throughout the day.
- Maintain inventory of clay, tools, and studio supplies.
- Record participants' addresses in the address book after each workshop for shipping purposes.
- Enter details of completed pottery pieces into the studio tablet after every workshop.
- Pack pieces and prepare the courier
- Purchase studio supplies and other essentials whenever required.
- Coordinate with pottery instructors, housekeeping, and other team members to ensure smooth operations.
- Support retreat operations, guest arrivals,



and departures.

Administration:

- Manage bookings and maintain accurate records.
- Prepare daily sales and expense reports and update spreadsheets.
- Handle billing, cash handling, and administrative tasks.
- Assist in planning and coordinating Sunday events and support other operational activities as required.

Preferred candidate profile

- Graduate in any discipline; Hotel Management/Hospitality background preferred.
- 1-3 years of experience in hospitality, front office, guest relations, or operations.
- Excellent communication skills in English
- Warm, professional, organised, and comfortable handling guests and multiple tasks.
- Basic computer, Excel, billing, and record-keeping skills.
- Valid two-wheeler licence and access to a scooter preferred.

📌 Receptionist and Studio Coordinator (North Goa)
🏢 Dharamkot Studio
📍 North Goa