Key Accountabilities/Duties & Responsibilities:
Responsible for cleanliness, orderliness and appearance of the entire Resort/ Hotel
Ensure the Rooms are made as per the set Standards
Prepare annual housekeeping budget.
Maintain par stock of guest supplies, cleaning supplies, linen and uniform .
Organize inventories with Finance department and Stores department for linen, Uniform and Fixed assets
Responsible for regular pest control activities in the unit as per the schedule.
Develop and implement Housekeeping systems and procedures.
Prepare Housekeeping reports for Management information. Coordinate with Purchase department in selecting suppliers for items related to Housekeeping.
Plan, control and supervise horticulture, landscaping activities.
Attending and resolving Guest complaints on Housekeeping matters
Verification of Housekeeping Supply consignments
Organise training for the Housekeeping team and evaluate effectiveness
Supervise Laundry Operations and ensure the Laundry delivery to the guest on time.
Knowledge on Pest control, various floor maintenance.
Essential qualifications for the role are:
Preferred educational qualification for the role is a graduate degree.
Minimum experience of 8 years is required for this role .