Job Title: Customer Support Executive – Voice Process

Company: Money View

Job Summary:

We are looking for a Customer Support Executive for a Voice process role involving voice calls. The candidate will handle customer queries, resolve issues efficiently, and ensure high customer satisfaction.

Key Responsibilities:

• Handle inbound/outbound calls.

• Resolve customer queries, complaints, and service requests

• Maintain accurate records in CRM systems

• Follow SOPs, quality standards, and compliance guidelines

• Achieve productivity, quality, and customer satisfaction targets

Required Skills:

• Excellent communication in English / Hindi (average English will not be considered)

• Minimum 1 year of relevant experience in Customer Support is Mandatory ( NBFC , Banking , Fintech )

• Customer handling and problem-solving skills

• Basic computer knowledge and CRM tools

Salary based on previous experience and previous salary

Pay: ₹350,000.00 - ₹600,000.00 per year

Perks:
Health insurance
Paid sick time
Paid time off
Provident Fund

Work Location: In person

📌 Senior Customer Support Officer Kudlu Gate (India)
🏢 MoneyView
📍 India