11 Aug
|
HK Fincorp
|
Delhi
We are looking for a confident and articulate Telecaller to join our team. In this role, you will be responsible for handling inbound and outbound calls, assisting customers with inquiries, and promoting products or services. The ideal candidate has robust communication skills, a pleasant phone manner, and the ability to build rapport quickly.
Key Responsibilities:
Make outbound calls to potential or existing customers to present products/services
Handle inbound customer inquiries, complaints, and support requests
Provide accurate information about products, pricing, and policies
Maintain a daily call log and update customer information in the CRM
Follow up on leads and scheduled call-backs
Meet or exceed weekly/monthly sales or call targets
Escalate complex issues to the appropriate department
Requirements:
High school diploma or equivalent (Graduate preferred)
Excellent verbal communication skills in [language(s) required]
Fluency in [English / local language] — both spoken and transparent pronunciation
Basic computer proficiency (MS Office, CRM tools)
Previous experience in telemarketing, customer service, or sales is a plus
Patient, persuasive, and self-motivated
Ability to handle rejection professionally
What We Offer:
Market-competitive salary + attractive incentives/commission
On-the-job training
Growth opportunities opportunities
Friendly and supportive work workplace
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
Internet reimbursement
Paid sick time
Work Location: In person
📌 Telecaller Delhi
🏢 HK Fincorp
📍 Delhi