We are looking for a confident and enthusiastic Telecaller to join our team. The ideal candidate should have excellent communication skills in English and be able to interact professionally with prospective clients over the phone.
Key Responsibilities
Make outbound calls to prospective clients and generate leads.
Handle inbound customer inquiries professionally.
Explain the company's services clearly and effectively.
Maintain accurate records of calls, follow-ups, and customer interactions.
Schedule appointments for the sales/business development team.
Build and maintain positive customer relationships.
Achieve daily and monthly calling targets.
Follow up with existing and potential clients to ensure customer satisfaction.
Qualifications
Diploma or Bachelor's Degree in any discipline.
Excellent verbal communication skills in English
Valuable interpersonal and listening skills.
Basic knowledge of MS Office and computer operations.
Positive attitude, confidence, and willingness to learn.
Preferred Skills
Solid persuasion and negotiation skills.
Ability to work independently and as part of a team.
Customer-focused approach with a professional attitude.
Ability to multitask and manage time effectively.